hb77 Responsible Gambling — Your Safety is Our Priority
hb77 believes that entertainment should always be safe and controlled. Our responsible gambling tools and policies keep you healthy, happy, and protected.
Let Gambling Be Fun, Not a Worry
At hb77, we believe that online betting and casino gaming should be an enjoyable experience — not a source of financial or mental stress. For players in Bangladesh, we have built an environment where every decision can be made consciously and of your own free will.
Our platform is for those aged 21 and above only. We verify age during account registration and ensure that minors cannot access our services in any way. This is not just a matter of rules — it is our ethical responsibility.
Responsible gaming at hb77 means more than following a set of rules. It means giving you the right information, providing the necessary tools, and being there when you need help. Whether it is setting deposit limits, self-exclusion, or a time-out — our support team is always by your side.
Responsible Gaming Features for You
hb77 offers all these tools to help you stay in control of your gambling habits.
Set Deposit Limits
You can set the maximum amount you deposit per day, per week, or per month yourself. Once a limit is set, it takes effect immediately. A request to increase a limit takes a few days to be approved, so that you do not make decisions on impulse.
Time-Out Break
If you feel you need a break, use the time-out feature at hb77. You can temporarily suspend your account for any period from 24 hours to 6 weeks. During a time-out you will not be able to place bets or make deposits.
Self-Exclusion
If you feel that gambling is having a negative impact on your life, choose self-exclusion. Apply for any period from 6 months to permanent. Once this feature is activated, you will not be able to reopen the account even if you wish to.
Session Time Tracking
It can be easy to lose track of how long you have been playing. hb77's session tracker regularly reminds you how much time has passed. You can also set alert notifications to help you avoid long uninterrupted sessions.
Transaction & Betting History
Your full financial transaction and betting history is available to view at any time. This is very useful for understanding your own patterns — review when, how much, and on which games you are spending.
24/7 Support
Whenever you need help, hb77's support team is always there. Chat with us via live chat in Bengali and English, or reach us by email. All responsible gaming requests are given the highest priority.
Warning Signs of Problem Gambling
When gambling or betting moves beyond entertainment and becomes a problem, certain signs appear. If you notice these signs, contact hb77 support immediately or speak with someone you trust.
- You feel a repeated urge to keep playing to recover lost money and cannot stop.
- You hide the amount you play and the time you spend from family or friends.
- You are taking on debt or spending savings to fund betting.
- You are spending time gambling instead of attending to work, studies, or daily responsibilities.
- You feel restless, irritable, or mentally unsettled when you are not gambling.
- You are playing only to win money, not for entertainment.
How to Use the Protection Tools
Activate a Deposit Limit
Go to the "Deposit Limit" option in your account settings. Choose a daily, weekly, or monthly period and enter the maximum amount. Lowering a limit takes effect immediately. Raising a limit takes time to be approved.
Activate a Time-Out
Select the time-out duration from the "Account Security" menu. During the break you will not be able to log in and you will not receive any promotional emails. Your account is automatically reactivated when the period ends.
Apply for Self-Exclusion
Contact the support team via live chat or email and submit a self-exclusion request. State your preferred duration. Once the request has been processed, the break cannot be cancelled for any reason.
Review Your Gaming History
Your complete list of deposits, withdrawals, and bets is available on the "My Account" page. Filter by specific dates or games and analyse your own spending patterns.
What We Stand By
As a safe and fair platform, hb77 strictly follows the standards below.
- Only individuals aged 21 or above are permitted to open an account.
- Operated under SSL encryption and a fair play policy — all transactions are secure.
- Self-exclusion requests are processed with the highest priority.
- If problem gambling is identified, the support team may reach out proactively.
- Minors are never targeted in advertising.
- Playing time and spending patterns are monitored in the interest of the player.
- hb77 never presents betting as a source of income.
Is Betting Right for You?
Ask yourself the questions below. If one or more answers are "yes", consider seeking help.
- Are you placing more bets instead of accepting a loss?
- Are family or friends concerned about your gambling habits?
- Are you using money set aside for essential expenses to gamble?
- Are you turning to gambling to cope with stress or loneliness?
If you answered yes to any of these questions, please speak with hb77 support via live chat or email.
Need Help? We Are Always By Your Side
Responsible gaming at hb77 is not just a page — it is at the centre of everything we do. If you feel gambling is getting out of control, or you simply want to talk, our support team is available around the clock in Bengali and English.
All responsible gaming requests — setting limits, time-out, or self-exclusion — can be made through 24/7 support. This service is completely confidential.
Q&A on Responsible Gambling
You must be at least 21 years old to open an account at hb77 and use any game or betting service. Accounts are not activated without age verification. If an underage account is identified, it is immediately closed and all deposited funds are returned.
For a fixed-term self-exclusion, the account cannot be reactivated until the period has ended — even if you request it yourself. Permanent self-exclusion remains in effect forever. This strictness is there to protect you, so that decisions cannot be reversed on impulse.
A request to lower your deposit limit takes effect immediately, because it is for your protection. A request to raise your limit takes a few days to be approved. The delay is intended to give you time to reconsider the decision. The minimum deposit amount at hb77 is ৳200.
No. hb77 wants to be clear — online betting or casino gaming should never be a reliable or regular source of income. It is a form of entertainment only. Winning and losing are both possible, and always play only with an amount whose loss would not affect your everyday life.
No promotional emails or offers will be sent to your account during a time-out. Logging in, depositing, and placing bets are all completely disabled during this period. Once the break ends, all benefits will return to normal.
Not directly, because identity verification is required for account security. However, if a family member is concerned about your gambling habits and contacts hb77 support with your consent, we can provide guidance and assistance. Activating self-exclusion or limits with your own consent is the most effective step.
Enjoy Responsibly — the Best Entertainment Experience
Cricket, slots, live casino, and many more games are waiting for you at hb77. Play safely, stay within your limits, and enjoy every moment.